Shipping policy

Where EcoBorder ships

EcoBorder ships to addresses in the 48 contiguous US states and Washington, DC. EcoBorder doesn't ship to Alaska, Hawaii, US territories, or other countries yet.

Shipping cost

Checkout shows the shipping cost for your address before you pay.

When your order ships

EcoBorder ships orders from Middlebury, Indiana, within 1 to 2 business days. Business days are Monday to Friday, except US holidays. When your order ships, you get an email with the tracking number.

Delivery time

Ground delivery usually takes 1 to 5 business days after your order ships.

Damaged in transit

If your order arrives damaged, EcoBorder replaces it at no cost. The refund policy explains how to report it.

Large orders

If your order is too large to ship by parcel, contact EcoBorder for a freight quote: sales@ecoborder.com or (574) 822-9107.

Sales tax

Orders shipped to Indiana include Indiana sales tax.